Our bespoke process is a creative journey shaped by your story-and guided personally by our designer.

We begin with a private consultation where we listen to your vision and understand the emotion behind the piece. From there, our designer will suggest stone options and design directions tailored to your taste and occasion. Every sketch and detail is curated with care, blending your preferences with our craftsmanship.

Once the design is approved, our master artisans bring it to life using exceptional materials and traditional techniques. You will be involved at every step, ensuring the final piece reflects your style, sentiment, and soul.

This is not just custom jewelry. It is a one-of-a-kind creation with your story at its heart.

Our pieces are brought to life by master artisans in Italy, where centuries of fine jewelry tradition meet exceptional craftsmanship.

Each design is developed in-house, with close attention to detail, proportions, and gemstone harmony. We work hand-in-hand with our Italian atelier to ensure every piece meets the highest standards of quality, refinement, and artistry.

From the first sketch to the final polish, every jewel is a fusion of creative vision and meticulous execution.

We work exclusively with gemstones that we personally source and curate. As certified gemmologists, we select each stone for its quality, authenticity, and compatibility with our designs.

To ensure the integrity of our craftsmanship and the longevity of your piece, we do not work with externally supplied gemstones. This allows us to guarantee both the beauty and durability of every jewel we create.

Our clients trust us to handpick exceptional stones-and that is a responsibility we take to heart.

The timeline for a bespoke piece depends on the complexity of the design, the gemstones selected, and the moment we receive your deposit to begin production.

On average, the process takes between 4 to 8 weeks-from initial design consultation to final delivery. Certain designs or rare gemstone requests may require additional time, but we will always keep you informed throughout the journey.

Crafting something truly exceptional takes time-and we believe it is worth every moment.

Yes-if the original piece was created by us, we are happy to reimagine it into something new. We can reuse the existing materials and gemstones, and you will only be charged for the design and craftsmanship involved in the transformation.

This is a beautiful way to give your jewel a second life while preserving its emotional value and origin. Each redesign is handled with care, ensuring the result is as meaningful as the first.

All of our gemstones are carefully selected by our in-house gemmologist, ensuring they meet our strict standards for quality, beauty, and authenticity.

Whenever possible, we provide international certification from trusted institutions such as GIA, HRD, or IGI.

For smaller gemstones or certain rare stones where certification is not commonly issued due to size or practicality, we guarantee their natural origin and quality through our expert evaluation.

Our commitment to excellence remains the same-certified or not.

We offer resizing and minor adjustments for most of our rings and bracelets, depending on the design.

The first adjustment is often complimentary within a set timeframe after purchase. For complex or stone-heavy pieces, our team will advise on the safest approach to ensure the integrity of the design is preserved.

Yes, we welcome private appointments at our flagship showroom, where you can discover our collections in person and discuss bespoke projects in a quiet, elegant setting.

We believe jewelry should be experienced-not just seen-and we look forward to guiding you through that experience.

Absolutely. Every piece is beautifully packaged in our signature box, ready for gifting.

We are also happy to include a handwritten note or custom message upon request-simply let us know at checkout or during your consultation.

Our flagship showroom is located at:

59A Paris Street, Sector 1, Bucharest, Romania
A discreet and elegant setting where clients can discover our fine jewelry collections in person.

We are available daily from 10:00 to 19:00, exclusively by appointment.

Yes. We operate strictly by appointment to ensure each client receives our full attention and a personalized consultation.

We offer a no-questions-asked return and exchange policy within 30 days of the confirmed delivery date. To be eligible, pieces must be unworn, in original condition, and returned in original packaging including all documentation. Bespoke, custom-made, and personalised pieces are non-returnable and non-exchangeable. Eligible returns receive a full refund to the original payment method.

Step 1: Email contact@bijuteriarebecca.com — subject: "Return / Exchange Request — Order #[number]" — within 30 days of delivery. Include your name, order number, and whether you wish to return or exchange.

Step 2: Our team responds within 1–2 business days with shipping instructions and return address.

Step 3: Ship the piece securely using a tracked, insured service. Retain your proof of postage.

Step 4: Upon receipt and quality verification, we process your refund or dispatch your new piece.

Once your returned piece is received at our Bucharest atelier and passes quality verification, your full refund is issued within a maximum of 14 working days to your original payment method. Allow an additional 3–5 business days for funds to appear in your account depending on your bank. You will receive a confirmation email when your refund has been processed. Original shipping costs, where applicable, are non-refundable.